Feedback
Submit modification suggestions or bug reports, and redeem codes
🚀 Feedback Function Overview
The feedback function is an important channel for users to communicate with developers. You can:
- 🐛 Report Bugs - Problems and abnormalities found
- 💡 Feature Suggestions - Propose improvement opinions and new feature requirements
- 🎁 Code Redemption - Enter redemption codes to claim rewards
📍 Function Location
- Click the Bookmark UniSync extension icon in the upper right corner of the browser
- Find the "Feedback" button in the pop-up interface
- Click to enter the feedback page
🐛 Submit Bug Reports
📋 Bug Report Elements
| Element | Description | Example |
|---|---|---|
| 🏷️ Problem Type | Select the closest problem category | "Sync failure" |
| 📝 Detailed Description | Clearly describe the problem phenomenon | "No response after clicking sync button" |
| 🔄 Reproduction Steps | How to trigger the problem | "1. Log in to account 2. Click sync 3. No response" |
| 🖥️ Environment Information | Browser and system version | "Chrome 120, Windows 11" |
| 📸 Screenshot | Interface when the problem occurs | Optional but recommended |
Improve Bug Processing Efficiency
- Providing detailed reproduction steps helps us quickly locate problems
- Including screenshots or error information greatly improves processing speed
- Clearly describe the difference between expected and actual behavior
💡 Submit Feature Suggestions
🎯 Suggestion Content Guidelines
| Type | Description | Example |
|---|---|---|
| 🆕 New Feature | New features you want to add | "Hope to support bookmark search function" |
| 🔧 Feature Improvement | Optimization suggestions for existing features | "Suggest adding batch delete function" |
| 🎨 Interface Optimization | UI/UX improvement suggestions | "Suggest adjusting button layout to be more intuitive" |
| ⚡ Performance Optimization | Suggestions to improve performance | "Hope to reduce sync waiting time" |
Suggestion Processing Flow
- Collect and analyze user suggestions
- Evaluate technical feasibility and priority
- Incorporate into development plan or provide alternatives
- Implement high-value suggestions in version updates
🎁 Redemption Code Function
🔍 Ways to Obtain Redemption Codes
- 📧 Email Push - Users participating in activities or testing
- 🎉 Holiday Activities - Welfare distribution during special holidays
- 🏆 Contribution Rewards - Users who contribute to the project
- 📢 Social Media - Follow official accounts to get them
💳 Redemption Steps
-
📍 Enter Feedback Page
- Click extension icon
- Select "Feedback" option
-
🔑 Enter Redemption Code
- Find the redemption code input box
- Carefully enter or paste the redemption code
- Confirm the redemption code format is correct
-
✅ Confirm Redemption
- Click the "Submit" button
- Wait for system verification
- Check redemption result
Redemption Notes
- 🔒 Redemption Code Validity Period - Please use within the validity period
- 🚫 One-time Use - Each redemption code can only be used once
- 📧 Record Keeping - It is recommended to save redemption codes for future reference
- ⚠️ Official Channels - Only use redemption codes issued by official channels
📞 Contact Information
🆘 Emergency Contact
If you encounter urgent problems or need manual help, you can contact us through the following methods:
- 📧 Email: xiongfei0225@hotmail.com
- ⏰ Response Time: Usually reply within 24-48 hours
📋 Please Provide When Contacting
| Information | Description |
|---|---|
| 👤 Username | Username used during registration |
| 📝 Problem Description | Clearly describe the problem encountered |
| 🖥️ Environment Information | Browser version and operating system |
| 📸 Relevant Screenshots | Interface screenshots when the problem occurs |
❓ Frequently Asked Questions
| Problem | Solution |
|---|---|
| 🚫 Submission Failed | Check network connection and try again later |
| ⚠️ Invalid Redemption Code | Confirm the redemption code is correct and within the validity period |
| 🔄 Page Unresponsive | Refresh the page or restart the browser |
| 📧 No Reply Received | Please wait patiently or resend the email |
| 🔐 Account Problem | Contact technical support for processing |
🎉 Feedback Contribution
🏆 Excellent Feedback Rewards
We value every user's feedback. For users who provide high-quality feedback:
- 🎁 Redemption Code Rewards - Valuable bug reports and feature suggestions
- 📢 Contributor List - Acknowledge in update logs
- 🚀 New Feature Priority Experience - Experience new version features in advance
- 🎯 Priority Consideration - Focus on suggestions raised by contributors
Thank You for Your Feedback
Every piece of your feedback is the driving force for our improvement. Thank you for your contribution to the development of Bookmark UniSync!
🔗 Related Links
- 📖 Installation Guide - How to install the extension
- 📝 Registration Guide - Create an account
- 🗑️ Delete Local Bookmarks - Clean up local data
- 📧 Contact Us - Get technical support